Our products are made to order. We want you to love your custom case — if something is not right, please contact us and we will make it right.
Returns
You have 30 calendar days to return an item from the date you received it, provided the item is unused and in its original condition. Custom products printed with your design may be returned only if they arrive defective, damaged, or not as ordered.
How to start a return
Contact us through the Contact page with your order number and photos of the issue. We will respond with return instructions.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection. If approved, your refund will be processed to the original payment method. Please note it can take some time for your bank or card provider to post the refund.
Exchanges
If your case arrives defective or damaged, we will replace it free of charge after we confirm the issue.